Privacy Policy

1. Who We Are

2. What Data We Collect

We only collect data that is necessary to provide our services.

2.1 Account Information

• Name
• Email address
• User role (Coach, Guardian, Player)
• Secure authentication tokens

2.2 Player Information

(Provided by coaches or guardians)

• Player name
• Date of birth / age group
• Position and squad information
• Attendance status
• Performance ratings or star assessments (if enabled)

2.3 Guardian Information

• Guardian name
• Email address
• Emergency contact details (optional)

2.4 App Usage Data

• App interactions (for functionality and debugging)
• Cached data stored locally on your device

2.5 Push Notifications

• Expo Push Token (used only to send notifications you opt in to)

3. Children's Data

MatchDayHQ is designed for use by youth sports teams.

• Player accounts for children are managed by coaches or guardians
• We do not knowingly collect data directly from children without guardian or coach involvement
• Guardians may request access, correction, or deletion of a child's data at any time

4. How We Use Your Data

We use your data to:

• Provide team management features (attendance, schedules, notices)
• Display player and team information
• Send important notifications (e.g. event updates, cancellations)
• Improve app reliability and performance
• Meet legal and safeguarding obligations

We do not sell personal data.

5. Legal Basis for Processing (UK GDPR)

We process personal data under the following legal bases:

• Contract – to provide app functionality
• Legitimate interests – to operate and improve the service
• Consent – for optional features such as notifications
• Legal obligation – where required by law

6. Data Storage & Security

• Data is stored securely using industry-standard practices
• Authentication tokens are stored securely on devices
• Access is restricted to authorised users only
• We regularly review security measures to protect your data

7. Data Sharing

We only share data when necessary:

• With trusted service providers (e.g. hosting, notifications)
• To comply with legal requirements
• With team members you explicitly share data with (e.g. coaches viewing player info)

We never share data for advertising purposes.

8. Data Retention

We retain personal data only for as long as necessary:

• While an account remains active
• As required for legal or safeguarding reasons
• You may request deletion of your data at any time

9. Your Rights (UK GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

ICO website: https://www.ico.org.uk

10. Push Notifications

• Notifications are optional
• You can disable them at any time in your device settings
• Push tokens are used only for MatchDayHQ notifications

11. Third-Party Services

MatchDayHQ may use third-party services for:

• Secure hosting
• Push notifications
• Performance monitoring

These services comply with UK GDPR and do not use your data for advertising.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and, where appropriate, in the app.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy or your data: